# About _Cendyn_

At Cendyn our integrated technology solutions bring growth to the hospitality industry by connecting hoteliers with their perfect guests through uniquely meaningful experiences.

## We help you _find_ more guests

Find and connect with your perfect guests through a strong, personalized experience to set the stage for a thriving relationship.

## We enable you to book more _direct_

Create memorable moments that drive direct bookings and build guest relationships through every channel.

## We ensure you _grow_ your revenue

Nurture every guest interaction to drive long-term growth for your hotel. Through personalized interactions at every touchpoint create momentum that turns each stay into a future booking.

### Accountability

We strive to deliver the very best for our employees and customers, holding ourselves, our teams, and our partners accountable to our commitments. When we get it wrong, we are transparent and fix it for the future.

### Collaboration

We personify a partner mindset. We believe in an employee and customer culture of collaboration, equality, and appreciation. Through strong partnerships, we are able to push the boundaries of what is possible in our industry.

### Humanity

We are open, inclusive, and curious. Travel can erase boundaries and broaden horizons. We believe every guest deserves to be heard; every customer justifies our full attention; every employee offers value, and strong relationships are paramount.

### Innovation

We continuously seek new ways to progress, evolve, and expand possibilities with our employees, our products, and our customers.

### Excellence

We excel to be the best at what we do. We strive to continuously improve our offerings, skills, processes, and products.

26+
Years serving the industry

35K+
Customers on the cloud

150+
Countries across the globe

24/7
Support for our customers

20B
Hotel revenue annually

400+
Partner integrations

### Leadership Team

#### Michael Bennett
Chief Executive Officer

#### Matthew Quilter
Chief Financial Officer

#### Jenny Ethridge
Chief Human Resources Officer

#### Luke Markesky
Chief Customer Officer

#### Nicki Graham
Chief Marketing Officer

#### Kevin Duncan
Interim Chief Product & Technology Officer

#### Tom Teta
Chief Data & Transformation Officer

#### Subho Biswas
Managing Director & General Manager, India

## Your questions _answered_

### What does Cendyn do?

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.

### Which industries does Cendyn serve?

Cendyn serves the hospitality industry, working with hoteliers worldwide to connect them with their perfect guests through uniquely meaningful experiences.

### How long has Cendyn been in business?

Cendyn was founded in 1996 and has been serving the industry for more than 30 years.

### Where is Cendyn located?

Cendyn operates globally with locations in the United States, France, the United Kingdom, Singapore, Thailand, and India to support its growing customer base. They serve tens of thousands of hotels in more than 150 countries.

### What values does Cendyn prioritize?

Cendyn is guided by five core values: Humanity, Innovation, Excellence, Accountability, and Collaboration. These principles shape how we build relationships, develop products, deliver results, and work alongside our clients and partners in the hospitality industry.

### How does Cendyn help hotels grow?

Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

### What products does Cendyn have?

Cendyn offer a suite of integrated hospitality technology solutions designed to drive direct revenue and guest engagement. Find your ideal guests by delivering personalized experiences at every touchpoint to entice travelers to book direct and nurture every guest interaction to drive long-term growth.

### What problems does Cendyn solve?

Cendyn helps hotels solve key business challenges, including fragmented systems, low direct bookings resulting in heavy OTA reliance, inefficient digital marketing efforts, limited guest data and personalization, manual sales processes, poor visibility into performance, and missed revenue opportunities across distribution, sales, and revenue management.